About Us

Marine Services On-line (MSO) is a citizen-driven single window to government marine services and information. The MSO seeks to better serve marine clients (Recreational Boaters, Commercial Fishers and those within the Marine Infrastructure) by offering information products and services through a single point of access. It is convenient, bilingual and accessible 24 hours, 7 days a week irrespective of geographic location.

MSO key partners

Transport Canada

• Marine Safety
• Port Programs
• Marine Policy
• Office Locations

Transport Canada takes an active role in communities across Canada. We serve you through the national headquarters, in your community with five Regional offices and more than 50 Transport Canada Centres (TCC).

Environment Canada

• Meteorological Service of Canada
• Office Locations

Fisheries and Oceans Canada

• Canadian Coast Guard
• Canadian Hydrographic Service
• Office Locations

Although MSO has been implemented in collaboration with the three partners as identified above, the goal is to welcome other partners and participants involved in providing marine services.

MSO long-term objectives

1. Align existing efforts of the partners in the delivery of government services to marine clients.
2. Implement technological innovations necessary to provide one common portal for marine services.
3. Provide a new service channel by combining Internet technologies with transactional services.
4. To accept new partners with an interest in the delivery of services to marine clients.

Expected outcomes of the MSO project

• Single point of access to marine services
• Service will be faster, predictable, and improved
• Extended scope of reach for marine clients
• More efficient and effective business processes for partnering departments and marine clients
• Enhanced information sharing through negotiated linkages and infrastructure development
• Contribute to the knowledge base of service transformation and business realignment